Privacy Policy

Last updated: February 2026

1. Data Controller

COLLA is operated by DGContracts, registered in England and Wales. We are the data controller responsible for your personal data. If you have any questions about this Privacy Policy, please contact us at customercare@colla.uk.

2. What Data We Collect

We collect and process the following personal data when you use the COLLA app:

3. Legal Basis for Processing

We process your personal data under the following legal bases as permitted by UK GDPR:

4. How We Use Your Data

Your personal data is used for the following purposes:

5. Data Sharing

We share your payment information with Stripe, our payment processor, solely for the purpose of processing subscription payments. Stripe operates as an independent data controller for payment data. For more information, please refer to Stripe's Privacy Policy.

We do not sell, rent, or trade your personal data to any third parties. We may disclose your data if required by law or to protect our legal rights.

6. Data Retention

We retain your personal data for as long as your account remains active. If you request account deletion, we will permanently erase all your personal data, including your profile, messages, match history, and any associated records. Certain data may be retained for a limited period where required by law (e.g., financial transaction records).

7. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation, you have the following rights:

8. How to Exercise Your Rights

You can exercise your data rights directly within the app via the Data & Privacy section on your Profile page. From there you can download a copy of your data or delete your account entirely. You may also contact us at customercare@colla.uk to submit a data request.

9. Cookies and Local Storage

COLLA is a mobile application and does not use browser cookies. We use AsyncStorage (a local on-device storage mechanism) to store your preferences, authentication state, and app settings for functionality purposes. This data remains on your device and is not transmitted to third parties.

10. Security Measures

We take appropriate technical and organisational measures to protect your personal data, including:

11. Children

COLLA is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes through the app or by email. Your continued use of COLLA after such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

DGContracts

Data Controller

Email: customercare@colla.uk


You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.